Writing
Thoughts on technology, leadership, and building the future. Insights from 10+ years in enterprise architecture and the Rotman EMBA journey.
Applied AI: From the Light Bulb to the Smartest Tool Humanity Has Ever Built
The story of human progress is the story of making life easier. From electricity to computers to artificial intelligence, every leap forward has been about one thing: convenience. Here is how Applied AI is changing every profession, every industry, and every life. And what happens if you choose to ignore it.
They Know Everything About Me and Still Get It Wrong
Airlines, airports, and transit operators collect every data point imaginable about travelers — yet the experience remains stubbornly generic. Here's what a truly personalized travel ecosystem would look like.
Fair Hands Up: Bringing Democracy to the Classroom
A free, browser-based classroom participation tool that uses a weighted fairness algorithm to ensure every student gets equal speaking time — built at Rotman School of Management.
Rethinking Mentorship Events: Why Random Seating Is a Missed Opportunity
Most mentorship events leave the most important variable — who sits with whom — to chance. Here's why structured diversity beats random mixing, and how thinking styles can engineer better conversations.
Welcome to My Digital Home
An introduction to this space—why I'm writing, what you can expect to find here, and an invitation to join the conversation about technology leadership.
The Future of AI in Aviation: A Framework for Thoughtful Adoption
Airlines are racing to adopt AI, but the winners will be those who think systematically about where it creates genuine value. Here's a framework I've developed from the front lines.
Lessons from Building a Contact Centre Platform
What I learned architecting a modern contact centre that reduced costs by 30% while improving customer experience. The technical decisions and trade-offs that actually mattered.
An Open Letter to Students: Understanding the AI Revolution
What you need to know and what you need to do. A candid letter about how AI is reshaping careers, which skills will matter, and how to prepare for a world where the bottom rungs of the career ladder are disappearing.
What I'm Learning at Rotman: Month One
Early reflections on the Executive MBA journey—how business school is already changing how I think about technology leadership and strategic decision-making.
Cloud Architecture Patterns for the Enterprise
Five patterns I've found consistently effective when designing cloud-native systems for large organizations. Battle-tested approaches to common enterprise challenges.
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